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FAQ's

  • What is a PocoPouch?
    A PocoPouch is a light weight foil lined bag, designed for the discreet disposal of tampons, panty liners, thin pads, condoms and everyday bathroom items such as cotton tips/buds, band aids etc.
  • How do they work?
    PocoPouches were manurfactured to keep personal sanitary items out of septic tanks, sewerage systems and our precious waterways. They are a great way to avoid the cost and damage incurred by inadvertently blocking your toilet or septic tank from flushing tampons or pads. To use, simply place your used sanitary pad, tampon, condom or bathroom product into a PocoPouch, foil lined gusseted bag, fold the top over and dispose of responsibly.
  • Will it be useful for me?
    What do you usually do when you get your period if you're out and about? Do you find a plastic bag and throw it in the outside bin later on? Do you flush it down the toilet and hope it wont get stuck? Using a PocoPouch means you don't need to think about what to do with your sanitary pad or tampon, when you get your period, because you will already know. You will be in control.
  • Are they bulky?
    Each packet is very compact. Even though there are 18 gusseted PocoPouches in each bag, they are flat, not bulky. They fit perfectly in a pocket in your handbag and for most of the month they are zipped away and you wouldn't even know they were in there. When its 'that time of the month', you will know where to find them.
  • What sizes are available?
    At the moment, PocoPouches only come in one size. They are big enough for tampons and rolled up sanitary pads. We have had a lot of feedback in regards to pouch sizes and because we listen to what you have to say, we are working on supplying some larger PocoPouches in the future. Please visit our facebook page and tell us what you think of our new product. Alternatively, if have a suggestion for a new product please email us. Facebook Email
  • Can I collect my order?
    For the majority of our business, we are an online store. However, if you live in the Perth Metropolitan area we are more than happy to safely deliver to you. Normally all of our products are shipped direct to the shopper via Australia Post, the same day the order is processed. If you have any questions, please email us at sales@pocopouch.com.au.
  • What areas do you deliver to?
    We deliver throughout Australia and the world. For international orders please email us for international shipping costs. For Australian orders, the cost of delivery is automated on the Cart page. For local enquiries/sales, please email us Email enquiries@pocopouch.com.au.
  • Are you open on public holidays?
    Online ordering is available 24 hours a day, 365 days a year. Our online sales and dispatch center is based in Perth, Western Australia. As we use Australia post to deliver your order, we are at the mercy of Australia Post's opening times and delivery schedule.
  • When can I expect my order?
    All orders are shipped from our warehouse within 24 hours of the order being placed. We use Australia Post for all our deliveries. Delivery time is approx. 3-10 working days depending on your location within Australia. An invoice/receipt for your payment will be emailed to you on the date of dispatch.
  • How can I pay for my order?
    At PocoPouch, you can pay the way that suits you best. We accept most major Credit Cards via PayPal secure online payments however, If you wish to pay via bank transfer, we can accomodate your bank transfer also. Unfortunately, due to the rubbery nature of cheques, we do not accept cheque as a form of payment. We apologise for any inconvenience this may cause. If you wish to pay via Direct Bank Deposit, our details as follows: BSB: 484-799 Account: 201651927 PayPal is one of the world's largest internet payment companies. It is an online payments system that serves as an electronic alternative to traditional paper methods like cheques and money orders. PayPal allows you to use your credit card, bank account and other options to make payments instantly online. You dont even need a PayPal account to pay by credit card. It's safe, it's simple and it's FREE. PayPal payments can be made from most countries, including USA, UK, Australia and New Zealand. International Orders email us at sales@pocopouch.com.au
  • For all website issues, glitches and faults..."
    If you find an issue with our website, please email Website Issues
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